So, I went in at 9:30 this morning, read my associate handbook, filled out paperwork, and watched 5 videos (one of them twice!). *sigh* I know it's necessary, and it's extremely helpful to the managers to have the time I'm busy watching videos to get work done, but I would SO much rather talk to a manager about all of this than watch all the videos, especially since the scenarios are clearly scripted. The acting wasn't the worst I'd ever seen, but it wasn't that good. In fact, in one scenario a woman was an associate, and in the next she was a customer. Wow.
I hear there are some more videos tomorrow, and there are "tests" on the computer to make sure I know what I need to know. I also know that tomorrow I'll be doing a little more hands-on training, or at least personal training, rather than videos and such.
I think I'm going to like working at Staples, because everyone is so friendly and genuinely seems concerned with the customer's experience. That's good!
I don't really know what else anyone would want to know about my day, but feel free to ask if there's something you want to know.
My master teacher has a Staples button in her classroom. My students last semester LOVED to push it and hear, "that was easy." It was cute the first time...
ReplyDeleteYep, I could see jr. highers loving that! My friend used to work at Staples, and she said I'd be surprised how often people come in asking for the easy buttons. We'll see if she's right! =)
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